ConsumerCreditCard.com Lost or Stolen Credit Card Page

These are the instructions from MasterCard and Visa for their cardholders who have lost their credit card or cardholders that think their credit card was stolen. Your monthly credit card statement should have a phone number you can also call.

FOR VISA Call the Visa Global Customer Assistance Center toll-free
Within the United States: 800-847-2911

Name of the financial institution that issued the card to you
Card type (i.e. Visa Classic, Visa Gold, Visa Platinum)
Country where the card was issued
If you know your full sixteen (16)-digit credit card number, provide the following information that will allow for a quicker cancellation of your lost or stolen credit card.

Full credit card number of the card that is missing—and
whether you are the primary cardholder or secondary cardholder
Exact cardholders name printed on the card
Billing Address—where your credit card bill is sent each month
Home phone number
Circumstances of the loss or theft
Identification verification information—social security number or similar, date of birth, and mother’s maiden name
Please note: If you are the secondary cardholder for this card, you will you will also need to provide the primary cardholder’s identification verifications details.

FOR MASTERCARD
I lost my MasterCard credit card or someone may have stolen it:
Call Emergency Services with any card-related need from anywhere in the world. The global directory will help put you in touch with a representative who speaks your language — 24 hours a day, 365 days a year.

US/Canada
United States: 1-636-722-7111
TDD/TYY 1-636-722-3725

You will get help with the following:
· lost or stolen card
· emergency replacement card
· emergency cash advance
· locate a MasterCard® ATM Network accepting MasterCard®/Maestro®/Cirrus® brands
· access account-related information
· access any applicable card benefits